Saturday, March 31, 2007

miss in communication

Here is a classic example of “Proper Channelised” communication which leaves not a ‘gap’, but a gulf not uncommon in Offices and organizations:

The Executive Director of an Organisation wrote to the Vice-President:

“Tomorrow morning there will be a total eclipse of the Sun at 9 o’clock. This is some thing which we cannot see everyday. So let all employees line up outside, in their best clothes to watch IT. To mark the occasion of this rare occurrence, I will personally explain the phenomenon to them. If it is raining we will not be able to see it very well and in that case the employees should assemble in the canteen”

The Vice-President communicated it to the General Managers:

“By order of the Managing Director, there will be total eclipse of the Sun at 9 o’ Clock tomorrow morning. If it is raining, we will be able to see it in our best clothes, on the site. In this case the disappearance of the Sun will be followed through in the canteen. This is something we cannot see happening everyday”

The General Managers instructed the Industry Managers:

“By order of the Managing Director, we shall follow the disappearance of the Sun in our best clothes, in the canteen at 9 o’clock tomorrow morning. The Managing Director will tell us whether it is going to rain. This is something which we cannot see happening everyday”

The Industry Managers sounded the location Heads:

“If it is raining in the canteen tomorrow morning, which is some thing that we cannot see happening everyday, The Managing Director in his best clothes will disappear at 9 o’clock”

The location Heads notified the Marketing Executive:

“Tomorrow morning at 9 o’clock the Managing Director will disappear. It’s a pity that we can’t see this happening everyday!”

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